Check the details
Your username is your email address. Check that it's spelled correctly and that the password is right.
Forgotten your password?
Click Forgotten password? at the login. You'll get an email with a reset link – check your spam folder if it doesn't turn up.
Changed your email address?
If you no longer have access to the email address the account is linked to, you'll need to create a new account. Unfortunately your previous order history won't carry over.
Still not working?
Try clearing your browser's cache and cookies, or use a different browser. If that doesn't help, get in touch with us.
Have you bought a Delivery Pass?
Please note that an account isn't created automatically when you buy a Delivery Pass. If you've ordered a Delivery Pass and didn't create an account when you placed the order, you won't receive a password reset link. In that case you need to create an account with the email address you used when you bought your Delivery Pass. It will then show up in your account automatically.
Related articles
- How do I create an account with Euroflorist?
- How do I use my Delivery Pass?
- How can I contact customer service?
Need more help? Contact us here.