At Euroflorist, we understand that sometimes the recipient may not be home when the flowers are delivered. In this article, we'll explain our process for such situations and how we ensure successful delivery, even when no one is available to receive the bouquet.
Delivery by Courier:
Products delivered by our couriers will be handed directly to the recipient whenever possible. If the recipient is not at home, the courier will leave the flower box at a nearby parcel shop. The recipient will receive an SMS and can pick up the bouquet at their convenience.
Delivery by Local Florist:
If the recipient is not home when products from local florists are delivered, the bouquet will be taken back to the flower shop. The recipient will then receive a message to pick up the bouquet at a later time that suits them. It is important to note that while we do our best to maintain the freshness of the flowers, we cannot guarantee it under these circumstances.
Avoiding Missed Deliveries:
To ensure the recipient receives all necessary information about the delivery, it is important to provide a valid Danish mobile number when ordering. This helps avoid missed deliveries by ensuring the recipient receives the necessary information.
For florist orders, you can specify your delivery preferences in the "Instructions to Florist" field during checkout. By taking these steps, you can ensure your flowers are delivered smoothly, even if the recipient is not home at the time of delivery.
At Euroflorist, we strive to ensure a successful delivery of your bouquet, even if the recipient is not home. Your satisfaction is our priority, and we appreciate your understanding and cooperation in these situations.
If you have any questions or need further assistance regarding the delivery, do not hesitate to contact our customer service. We are here to help and ensure your flower experience with us is as smooth and stress-free as possible.
Do you need more help? Contact Us