Have a look around the address
The flowers may have been left in a sheltered spot if nobody answered:
- By the door, entrance or gate
- In the stairwell
- On the patio or balcony
- By the mailbox
DAO delivers before 08:00 and leaves the flowers outside the stairwell or entrance if the delivery driver can't get in.
The delivery may be on its way
For Florist bouquets the delivery is marked manually by the florist, and that doesn't always happen at the exact moment the flowers arrive. Some florists mark all their deliveries at once when the shop closes, and then drive out to deliver them.
That means the status can show as delivered an hour or so before the flowers are actually there. Wait a couple of hours and check again.
Still no flowers?
Get in touch with your order number and we'll look into what's happened.
Related articles
- Why hasn't my order arrived?
- Why haven't I received a text message about the delivery?
- What happens if the recipient isn't home?
Need more help? Contact us here.