In the top right corner of the home page you can track your order, or use the link you got in your tracking email.
That takes you to our tracking page. Here you enter your order number and email address.
Florist bouquet
For Florist bouquets you can see when the delivery has been marked as "on its way to the recipient" and "delivered".
Note that you can't track deliveries abroad – contact customer service for the delivery status of an order sent abroad.
The Flowerbox
For the Flowerbox you can click through to the courier's tracking page once the delivery is on its way. Click "Track order" and the tracking page opens. Further down in this article you'll see how tracking differs depending on which courier is delivering your order.
If you're the recipient, you track your delivery using the text message you got from the courier.
GLS
To track your order with GLS, click the "track & trace" button to go through to GLS tracking page. This is also where you'll see it if the parcel has been taken to a parcel shop.
DAO
To track your order with DAO, click the "track & trace" button to go through to DAO tracking page. This is also where you'll see it if the parcel has been taken to a parcel shop.
Airmee
To track your order with Airmee, click the "track & trace" button to go through to Airmee's own tracking portal. There you enter the mobile number you gave for the recipient in the order to bring up the tracking.
Related articles
- Can I track my order?
- How the Flowerbox is delivered
- Why haven't I received a text message about the delivery?
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